Website Terms of Use
- General
1. The official Bellemès Website is as follows: www.bellemes.com. The "Website" developed by Bellemès Expert O.A.K., (hereinafter: "Bellemès") and is used as an online shop to display the products and purchase them by the user (hereinafter: "Sales").
1.2. These bylaw will apply to any use made by the user of the Website and to any purchase made by the user through the Website, and will constitute the legal basis for any discussion between the user and Bellemès as a result, you are requested to read these Terms of Use in full and carefully.
1.3. Browsing the site and / or purchasing products offered for sale therein constitutes your agreement to accept and follow the Terms of Use. Therefore, if you do not agree to the Terms of Use, you are requested not to make any use of the Website.
1.4. Content that is uploaded and publicly posted on the Site may be displayed on any other media, including any media other than the Website, whether or not under the management of Bellemès, or any other legal need as it may or may exist in the future, and these Terms of Use will apply in connection with the presentation of the content as stated and/or the use of the content for any such purpose.
2. About sales
2.1. Bellemès allows you to purchase its various products through this website in an easy, secured, and fast way.
2.2. For each product offered for sale, there is a basic details on its side that includes the product name, product quantity, product description, price, payment terms and other relevant details (hereinafter: the "sales page").
2.3. All amounts and prices displayed on the various sales pages include VAT according to law, if VAT is paid on the transaction according to each law.
2.4. After confirming the order by the system and obtaining a confirmation number, or later on, by the electronic system, the user becomes a customer (hereinafter: "the customer" or "the operation"). In order for the order to be executed quickly and easily, the correct details must be provided by the Customer. Otherwise, Bellemès will not be able to secure the order.
2.5. Immediately after the transaction, Bellemès will check the credit card details and with the order confirmation by the credit card companies/PayPal, an appropriate notice will be given that the transaction has been approved or rejected. If approved, the order will be registered in the company computers and a confirmation email including an order number will be sent.
It will be clarified and emphasized that only confirmation of the transaction received in the customer's e-mail including the relevant order details, including the order number, customer details, will constitute confirmation of the order receipt by Bellemès. The registration recorded on the company's computers will constitute apparent evidence of the correctness of the order made by the Customer.
Charging the Customer for the cost of the product purchased by him will be done by credit card, after the transaction is performed. The buyer will not be allowed to contact Bellemès to request a change of billing information, including the number of payments.
Important: Filing false details is a criminal offense and doing so is likely to result in criminal and civil litigation.
2.6. In the event that the transaction is not approved by the credit companies, the buyer will receive an appropriate notification. In this case, for the purchase to be completed, the buyer will be required to contact the Bellemès customer service center to arrange the credit companies' approval to execute the transaction. Arrange the approval of the credit companies for the transaction by the buyer. In such case, the delivery dates will only be considered as of the date of the approved transaction by the credit card company. If the customer does not take action within 7 days of receipt of the notice of the refusal of the credit companies to approve the transaction, Bellemès will be entitled to cancel the order.
2.7. Please note: The various products offered on the Website are usually in stock at Bellemès. However, every order and supply of a product on the Website is subject to its actual availability in the company's inventory.
Bellemès does its best to ensure that the products presented for sale on the website are in the inventory at the time the products are offered for sale up to the time of delivery.
However, if it becomes clear that a product you purchased on the website was not in stock at the time of purchase of the product on the website, or, if the product inventory was not found after the purchase, you will be sent an appropriate e-mail message. In this case, the company may offer you a replacement product equivalent to the ordered product. If you accept our offer, your re-order details will be updated. If you are not interested in the replacement product, you will be entitled to refuse to accept it, in which case your order will be canceled, Bellemès will refrain from debiting your credit card, or, refunding you any amount paid for the product, as paid. In such case, you will not have any claim, and/or demand, of any kind, against Bellemès for lack of such inventory, including for purchase, loss of profit and a like.3. Online sale
3.1. Online sale is the sale of products at a predetermined price until inventory is complete.
3.2. The buyer selects a product (we recommend that you check the sales page before making a purchase) and make the purchase according to the instructions on the website.
3.3. Online sales can be purchased 24 hours a day, 365 days a year, until inventory has ended.
3.4. The sale in this website is for consumers only and is not intended for wholesalers, distributors and/or retailers. For wholesalers, distributors, and retailers sales, please send your request via email at contact@bellemes.com. Please include basic business information such as business name, contact name, contact title, address, company website, and sales platform.4. Supply / transport of the products
4.1. Bellemès will take care of supplying any product purchased by you on the Website to an address as you typed when submitting your details, within the time specified on the product's sales page, unless otherwise stated on the Website.
4.2. Bellemès will work to deliver the products in accordance with the terms of delivery specified on the product sales page. Bellemès undertakes to provide only a product that is fully paid for by credit card/PayPal as detailed below and is in stock.
4.3. Bellemès does everything it can to update the missing products on the website. However, it is possible that the product missing from the inventory appears on the website as available for supply. Bellemès will in no event be liable for any damage caused and/or which may be caused by failure to deliver the product.
4.4. The shipping fees listed on the website does not include exceptional shipping and any tax, customs or any other fees that may be needed to pay by the law in your country.
4.5. Product/service delivery times as indicated on the sales page include only business day's calculation (Mondays through Thursdays, excluding Fridays, Saturdays, Sundays, Israel Holiday evenings and Holiday days).
4.6. The shipping fee cannot be paid separately but only together with the payment for the product.
4.7. When delivering the Product, Bellemès and/or anyone on its behalf may require the presence and approval of the Credit Card Holder and/or the PayPal Account Holder (for delivery confirmation) upon delivery of the Product, and/or the presentation of the Credit Card Holder's ID and/or signature of Credit card holder on voucher as a condition of delivery of the product.
4.8. In the case of supplying a product requiring registration under any law, the registration will be carried out on the name of the customer who is registered for sale and in accordance with the details as provided by him at the time of registration.
4.9. As a general rule, unless stated otherwise on the product page, the handling time for the products are within 2 business days, and delivery times may take between 7-25 days depending on shipping method you choose and destination.
4.10. As a general rule, unless stated otherwise on the product page, a purchase on the site in an amount exceeding $75 will not be subject to a shipping fee. In the purchase below $75, the shipping fee will be $15.
- Product exchange and/or refund and refund policies
5.1. A replacement or return of a product will be approved and made within 14 days of its purchase by presenting an invoice and/or order receipt as received by the buyer by email indicating his purchase and purchase date.
5.2. A financial credit will be provided on proof of purchase such as invoice or a voucher. The credit will be given based on the actual purchase cost. A credit coupon is valid for 1 year from the date of issue and can be used on the website by entering the coupon code after adding your favorite products to cart.
5.3. Refund will only be accepted with invoice, after the product is returned and received at the Bellemès Wearhouse at the following zip code: 2252760, Israel. Know: A returned product will be accepted only when its closed, unused, undamaged and in its original packaging.
5.4. Canceling a transaction will charge a cancellation fee of 5% (five percent) of the transaction or 20 USD, whichever is higher. If the purchase was a credit clearing fee, the customer will be charged the clearing fee at Bellemès's discretion. - Customer service
6.1. For questions about the products presented on the website, including questions regarding the technical specifications of the product, information on product use, and other issues relating to the products purchased by you on the website, we invite you to contact Bellemès customer service representatives via website's contact form.
6.2. For more information about the website and its activities, please contact Bellemès Customer Service by emailing contact@bellemes.com our representatives will be happy to assist you with any questions regarding the purchase process, distribution and any other questions to make the purchase experience enjoyable and simple. - Eligibility to use the site
7.1. Any user may participate in on-site purchase procedures in order to make purchases, subject to the cumulative conditions set out below:
7.1.1. The user is eligible to perform binding legal actions. If you are a minor (under the age of 18) or are not eligible to take legal action without a Custodian's approval, your use of the Website will be deemed to have been the Custodian's approval.
7.1.2. The user has a valid identity card (ID) or a legally incorporated and registered corporation.
7.1.3. The user has a valid credit card or PayPal account.
7.1.4. The user has an e-mail, cellphone and has an address in according to our countries of supply. A customer who does not have a residential address should contact the company directly at the above address, to coordinate the address for the product
7.2. Without derogating from the foregoing, Bellemès may prevent an a user from participating in on-site sales by blocking in any of the following cases:
7.2.1. The user committed an illegal act and / or violated the law;
7.2.2. The user violated the terms of the bylaws;
7.2.3. The user provided false information at the time of registration and / or afterwards;
7.2.4. The user has committed an act or omission which may harm the proper operation of the site;
7.2.5. The user intends to resell the product to a third party and / or trade it without Bellemès approval. - Privacy Policy
8.1. To purchase a product, you are asked to provide additional information for the transaction, such as name, address, e-mail address, phone number, credit card information for the system.
8.2. The User is known and hereby agrees that all information provided to Bellemès at the time of registering with the website and / or arising from its activity on the Website, including information collected about the Customer during browsing, will be stored in the Bellemès databases in its registration and use of the user than Bellemès will store such information.
8.3. Bellemès undertakes not to make any use of the information without your permission, unless required